Workplace Violence: Leadership/Supervisory Personnel

Course Preview

Course Author(s)

Dr. Michael Corcoran


Estimated Seat Time
60 Minutes

View Syllabus

Course Summary

Workplace violence can erupt anywhere at any time. However, there are clues that should be paid attention to, if understood. As a leader, manager, or supervisor, your role is critical in recognizing potential situations and taking action to avoid dangerous outcomes and serious liability.

This course is a suggested template for assessing the potential for workplace violence.  Participants should be aware that predicting who might contribute to a workplace violence situation is difficult as so many variables are involved. Additionally, workplace violence is not just a violent act. We also must consider the numerous types of behaviors, which are discussed throughout this course.

The more common workplace violence issues addressed include bullying, harassment of any kind, intimidation, and domestic or intimate partner violence ― a spectrum of behavior.

Learn to recognize the warning signs of a hazardous situation before it develops into an incident.

Course Syllabus

  • Module 1 - Understanding Workplace Violence

    • Biography: Dr. Michael Corcoran
    • Introduction: Dr. Michael Corcoran
    • An Overview of Workplace Violence
    • An Overview of Workplace Violence, continued
    • Violence Due to Various Factors
    • Definition of Workplace Violence
    • Workplace Violence is Declining
    • Workplace Violence is Declining, continued
    • You CAN Affect Change and Do More
    • OSHA
    • Acts of Aggression
    • Organizational Responsibilities
    • Organizational Responsibilities, continued
    • Responsibility and Accountability
    • Scenario 1
    • Scenario Questions
  • Module 2 - Workplace Violence Prevention

    • Examples: Dr. Michael Corcoran
    • Violence is NOT Spontaneous
    • Character Traits of Individuals
    • Most Common Character Traits
    • Most Common Character Traits - part 2
    • Most Common Character Traits - part 3
    • Establishing a Workplace Violence Prevention Program
    • Establishing a Workplace Violence Prevention Program - part 2
    • Establishing a Workplace Violence Prevention Program - part 3
    • Establishing a Workplace Violence Prevention Program - part 4
    • The Threat Assessment Team
    • The Threat Assessment Team - continued
    • Scenario 2
    • Scenario Questions
  • Module 3 - Risk Assessments, Reports and Interviews

    • The Initial Report
    • The Initial Report - continued
    • The Initial Report - part 3
    • After Initial Report, Next Steps
    • After Initial Report, Next Steps - continued
    • Looking Into the POI's Background
    • Looking Into the POI's Background - continued
    • Suggestions for Appropriate Interventions and Interviews
    • Victim Interviews
    • Victim Interviews - continued
    • Witness Interviews
    • What Are You looking for in These Interviews?
    • What Are You looking for in These Interviews? - continued
    • What Are You looking for in These Interviews? - part 3
    • Seeking and/or Determining Private Information of Person of Interest
    • Interviews Should Reveal Known or Observed Violent Acts.
    • Interviews Should Reveal Any Observed Recent Changes in the Individual's Behaviors.
    • Short Quiz
  • Module 4 - Interview POI

    • The Interview - Person of Interest
    • The Interview - Person of Interest - continued
    • Timing: Consider WHEN the POI Will Be Interviewed
    • Consideration should be given as to how to interview the POI.
    • Consideration should be given as to how to interview the POI - continued
    • Phone Interview
    • Short Quiz
  • Module 5 - Risk Level

    • Determine the Progression and Risk Level of Violence
    • Environmental Considerations
    • When Is a Threat Truly a Danger?
    • When Is a Threat Truly a Danger? - continued
    • Specific Indicators to Help Determine the True Risk Level of the Potential for Violence
    • Workplace Violence by a Non-Employee
    • Look and Pay attention to Patterns
    • Scenario 3
    • Scenario Questions
  • Module 6 - Terminations

    • Terminations and the Perfect Assessment Tool
    • The Meeting
    • Never Argue
    • The Individual's Property
    • The BEST Assessment Tool - Dr. Michael Corcoran
    • Some Final Thoughts - Dr. Michael Corcoran
    • Course Assessment