Cultural diversity is VITAL, and not an option in the 21st century workplace. 

Human and cultural diversity issues remain at the forefront of many aspects of American life.  Most agencies have made the adverse consequences of racial bias very clear to their employees.  Few law enforcement officers, if any, would admit to having biases or practicing racial profiling. Still, there are employees at agencies across the nation who grumble that women should not staff  special tactical units, or that members of the Gay, Bi, Lesbian, Transgender (GBLT) community have no place in policing. Some officers complain that “America is for Americans” and allow their cultural biases to influence their perceptions of which groups fit within their definition of “Americans.” 

This training will help you to better serve your agency as well as your community.  We all have biases and this training will not likely eliminate them, but it may help you look at situations involving people with different backgrounds, cultures, and beliefs from a new angle. This training certainly does not suggest that you adopt the cultures/beliefs/attitudes of others.   But by understanding the views and ways of others, and learning to allow our views to exist harmoniously with theirs, we will undoubtedly work and play better with others in our professional and personal lives.  This training does not seek to specifically identify what various groups “like” or “don’t like” but instead suggests ways to approach and deal with differences.

Estimated Seat Time of Course:  1 Hour

Each online course is developed from an 8-hour classroom-based curriculum. The average length of our online courses is 90 to 120 minutes.


  • Module 1

    • Introduction
    • The Challenge of Diversity
    • Definitions
    • Module Assessment
  • Module 2

    • Introduction
    • Defining Diversity
    • Characteristics
    • Societal Trends
    • Societal Trends Continued
    • Theory of Inclusion
    • Layers of Diversity
    • Diversity Understanding and Fairness
    • Additional Cultural Issues to Consider
    • Module Assessment
  • Module 3

    • Examing One's Own Cultural Diversity
    • Cultural Rules and the Iceburg Theory
    • High and Low Context Cultures
    • Examing One's Own Cultural Diversity-Continued
    • Comparing Cultural Rules
    • Values aond Cultural Group Norms
    • How We Deal With Diversity
    • Module Assessment
  • Module 4

    • Four-Stage Model of Cultural Awareness
    • Four-Stage Model of Cultural Awareness - Continued
    • Multiculturalism
    • Paradigms of Acculturation
    • Module Assessment
  • Module 5

    • Law Enforcement as a Sub-Culture
    • Law Enforcement as a Sub-Culture - Continued
    • Tips For Improved Multicultural Communications
    • Tips For Improved Multicultural Communications - Continued
    • The REACH Guidepost
    • T.A.S.T.E.R.S.
    • T.A.S.T.E.R.S. - Continued
    • The S.T.A.N.D. Model
    • Module Assessment
  • Final Assessment

    • Module Assessment